Frequently Asked Questions
Browse answers by topic.
No, the PG20 Pro Hub does not require any drivers to be set up. Simply connect the PG20 Pro Hub to your computer using the included Thunderbolt 4 cable and plug in the power adapter. Once connected, you can plug in other devices to the hub, and they will be ready to use.
The PG20 Pro Hub has a custom design to mount up to two ProGrade Digital readers using the magnetic top base. You will have an extra downstream port on the back which you could also connect other devices such as a reader, SSD, or other peripherals.
No, you do not need to use the ProGrade custom short cables. You can use any high quality data transfer cables with the PG20 Hub. However, we designed our custom short cables to help keep your workspace organized and reduce cable clutter. They are a great option for maintaining a clean and efficient setup.
Yes, the PG20 Pro Hub will work on either type of devices.
The PG20 Pro Hub can support the following monitor displays: Up to one 8K display @ 60Hz, or one 4K display @ 120Hz, or two 4K displays @ 60Hz, or one 4K display @ 60Hz, or one 4K display @ 30Hz, or two 5K displays @ 60Hz
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